tvaji's Privacy Policy

tvaji ("we", "our", or "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. We hold our users' privacy in the highest regard and are firmly committed to keeping your personal information secure.

This privacy policy describes what information we collect, why we collect it, how it is used and stored, and when it may be shared with third parties when you use tvaji's website (tvaji.bar), create an account, or use our services.

This policy applies only to information collected through the tvaji platform. We are not responsible for any third-party websites or services.

tvaji collects certain specific information to provide the best service to users. The information collected falls into two main categories:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (when identity verification is required)
• Financial transaction details such as bKash, Nagad, Rocket, Upay or bank transfer information
• Any information provided during communication with us

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, version and operating system
• Your browsing activity, pages visited and click data
• Session duration and login/logout times
• Transaction history and betting activity
• Information obtained from cookies and similar tracking technologies

tvaji uses the collected information for the following purposes:

• Account Management: To create, verify and keep your account secure.
• Service Delivery: To operate betting, gaming and transaction services.
• Identity Verification: To confirm the minimum age (21+) and prevent fraud.
• Communication: To send important updates, transaction notifications and support messages.
• Platform Improvement: To review user experience and improve service quality.
• Legal Obligations: To comply with applicable laws and regulations.
• Security: To prevent unauthorized access and cyber threats.
• Responsible Gaming: To identify problematic gambling patterns and provide support.

tvaji does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Provider Partners

Only necessary information may be shared with trusted third-party organizations for payment processing (such as bKash, Nagad, Rocket, Upay and bank transfer facilitators), technology services, and fraud detection services. These organizations are required to process data in accordance with our instructions.

4.2 Legal Obligations

Information may be disclosed to fulfill court orders, lawful requests from government authorities, or requirements under applicable law.

4.3 Business Transfers

In the event of a merger, acquisition, or transfer of business assets, user data may be transferred. You will be notified in advance in such cases.

tvaji follows industry-leading standards to protect your data:

• SSL/TLS Encryption: All data transmissions occur over encrypted connections.
• Secure Servers: Stored data is kept on secured, access-controlled servers.
• Limited Access: Only authorized personnel can access data on a need-to-know basis.
• Regular Audits: Security measures are regularly reviewed and updated.
• Two-Factor Authentication: An additional authentication layer is used to protect accounts.

While we take every precaution, no method of transmitting information over the internet is 100% secure. However, tvaji remains active at all times to reduce risk.

Cookies and similar technologies are used on the tvaji website. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functions of the platform — login sessions, security tokens.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help review site usage and improve services.

6.2 Cookie Control

You can reject or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the platform.

tvaji retains your personal information for as long as:

• Your account remains active or it is needed to provide the service.
• It is required to fulfill legal obligations.
• It is needed for dispute resolution or contract enforcement.

After an account is closed, certain information may be retained for a defined period due to legal obligations. Once that period has passed, the information is securely deleted or anonymized.

As a tvaji user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of incomplete or inaccurate information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Portability: You may receive a copy of your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent given at any time.

To exercise any of the above rights, contact our support team. We are available 24/7 via live chat or email. Email: [email protected]

tvaji's services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we hold information about a minor, it will be deleted immediately and the associated account will be closed.

If you believe a minor has opened an account on tvaji, please notify us at [email protected].

The tvaji platform may include services from game provider companies (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These third-party organizations have their own privacy policies. tvaji is not responsible for their data collection practices and this policy does not apply to their operations.

For transactions with payment service providers (bKash, Nagad, Rocket, Upay and banks), the privacy policies of those respective organizations will apply.

To operate tvaji's services, your information may be stored or processed on servers located in various countries. Whenever information is transferred internationally, we ensure that appropriate security measures are maintained and data protection standards are upheld.

tvaji reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Publish the updated policy on the website.
• Change the "Last Updated" date at the beginning of the policy.
• Send a notification to your registered email where necessary.

If you continue to use tvaji after any changes, you will be considered to have consented to the revised policy. Visit this page regularly to stay informed about updates.

If you have any questions, comments or requests regarding this privacy policy, contact tvaji's support team:

We take any concerns about your privacy seriously and are committed to resolving them promptly.