Safe & Responsible Gaming

Play Safe,
Stay Responsible

tvaji believes gaming is entertainment — a source of enjoyment, not anxiety. Use our tools and guidelines to set your own limits and enjoy it in a healthy way.

For ages 21 and above only

At tvaji, we want to make sure every player enjoys gaming with fun, within limits, and in complete safety. Online betting and casino games are a form of entertainment — they should never be seen as a source of income or a solution to financial problems.

We know that in some cases gaming can become a problem. That is why we have built tools into our platform to help you monitor your own playing habits and take a break when needed. This is not a sign of weakness — it is a sign of good judgment.

Remember: Enjoy gaming only with money you can afford to lose. Never bet with borrowed money, emergency savings, or funds meant for your family's expenses.

Our Protection Tools

tvaji provides the following tools to protect players.

Deposit Limits

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and there is a required waiting period before the limit can be increased.

Time-Out

Take a break from your account for a set period — such as 24 hours, one week, or one month. During this time you will not be able to log in, giving you a chance to clear your head.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. This is a long-term break that cannot easily be reversed, and your account will be fully deactivated.

Activity Monitoring

You can easily view your gaming history, win and loss records, and session duration. Being aware of your own activity is the first step toward responsible gaming.

24/7 Support

Contact our support team at any time. Help is available in Bengali and English via live chat and email. If you have any questions about responsible gaming, ask us directly.

Age Verification

tvaji strictly enforces the 21+ age requirement. Age is verified at account creation and registration by minors is strictly prohibited. This is our commitment.

Warning Signs of Problem Gaming

If any of the following apply to you, consider taking a temporary break or seeking professional help.

Important: The list below is for self-assessment — if most points apply to you, please contact our support team.

  • You find yourself repeatedly betting more to try to win back money you have lost.
  • You feel angry or anxious when asked to stop gaming.
  • You are hiding the amount you game from family or friends.
  • Gaming is causing you to neglect work, studies, or family responsibilities.
  • You are betting with money meant for bills or urgent needs.
  • You cannot stop even after spending more than your set limit.
  • You feel restless or empty when you are not gaming.

How to Set Limits & Take Breaks

Using your protection tools on tvaji is straightforward. Follow the steps below.

1

Log in to tvaji

Log in to your account and go to the profile menu. Look for the "Responsible Gaming" or "Account Settings" section.

2

Set a Deposit Limit

Choose a daily, weekly, or monthly limit and enter the amount. Lowering a limit takes effect immediately; increasing one takes additional time to come into effect.

3

Choose a Time-Out or Self-Exclusion

Use the time-out option for a short-term break and the self-exclusion option for long-term protection. Once you confirm your decision it will take effect immediately.

4

Contact Us If You Need Help

For any issue, reach us via our 24/7 live chat or email. Our team is always ready to assist you in Bengali.

Email support: [email protected] — you can contact us for any questions related to responsible gaming.

Responsible Gaming Tips

Do

  • Play for entertainment, not to earn money.
  • Set a budget in advance and stick to it.
  • Take regular breaks and spend time with your family.
  • Only those aged 21 and above should use the account.
  • Do not hesitate to ask for help when you need it.

Don't

  • Do not bet with borrowed money.
  • Do not play when you are under stress or feeling low.
  • Do not keep playing with the thought that you will win back what you lost.
  • Do not let minors use your account.
  • Do not use gaming as a way to manage your emotions.

About Deposit & Withdrawal Limits

The minimum deposit at tvaji is ৳500 and the minimum withdrawal is also ৳500. These limits ensure that every transaction is reasonable and controlled. You can set an even lower limit for yourself — this is an effective step toward responsible gaming.

Our payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and others). Standard withdrawal time is 10–45 minutes, which is fast and secure.

Tip: Set a weekly limit on your gaming spending and follow it strictly. Wait at least one day before increasing your limit — in many cases that decision changes on its own.

Reach Out If You Need Help

If you or someone you know is facing problems due to gaming, tvaji's support team is always here. Asking for help is a sign of courage.

Live Chat

Active 24/7 — support available in Bengali and English. Tell us directly about your issue; we maintain full confidentiality.

Email Support

Send any responsible gaming request to: [email protected] — we will respond as quickly as possible.

Play with enjoyment, stay with responsibility

Enjoy safe gaming on tvaji. Whether you prefer cricket betting, slots, or casino — get the best experience while staying within your limits.

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